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Live phone line · Edmonton 24/7
(587) 400-2287

Roadside Assistance

Stranded on Edmonton Roads? Mobile Roadside Help Arrives 24/7

Battery dead in a parkade. Flat tire on a highway at midnight. Keys locked inside at a shopping mall. Empty fuel tank on a rural road. Stuck in mud after spring thaw. One call reaches a mobile technician across Edmonton, St. Albert, Sherwood Park, Spruce Grove and Leduc.

  • Answer 24 hours a day
  • Fix on-scene, no tow needed
  • Six-city coverage area

Most Common Call

Winter Battery Failures: Jump-Start Service Across Edmonton

Edmonton winters punish every battery. Overnight cold soak followed by a brief warm spell drains even a new lead-acid pack. Short school-run commutes never finish a full recharge cycle. Parking lots at shopping centres, office towers, and event venues fill with dead-battery calls between November and March. A mobile boost rig from Edmonton Towing typically arrives within 25 to 45 minutes, load-tests the battery before leaving, and confirms whether a replacement is needed. If the battery is at end-of-life, the same technician can arrange a flat-tire service or other roadside fixes without a separate call.

Tesla, Polestar, Rivian and other modern EV towing calls often start with a dead 12V auxiliary battery that locks the doors and prevents charging. The high-voltage pack cannot wake without it. EV-trained technicians carry the right connectors and boost the 12V exactly like a gas car, with no combustion risk. The phone operator confirms vehicle make and model on intake so the correct kit rolls on the rig. For roadside help beyond boost, winch recovery and fuel delivery are available on the same line.

Learn about boost service
roadside assistance technician with boost pack

What Happens When You Call

Five Steps to Roadside Assistance Resolution

  1. Operator takes your call

    Live person answers any time. You describe the problem (boost, tire, lockout, fuel, stuck), your location, and vehicle type.

  2. Price and arrival quoted

    Operator states the cost range and estimated arrival window before any technician is sent. After-hours fees disclosed upfront.

  3. Mobile rig rolls out

    Technician departs with the right equipment: boost pack, tire jack and spare, unlock tools, fuel containers, or winch and recovery gear.

  4. On-scene fix completed

    Battery boosted and tested, tire swapped or plugged, door unlocked, fuel delivered, or vehicle extracted. Receipt issued. Pivot to a tow if needed.

Edmonton-Specific Challenges

Seasonal Roadside Calls: Why Local Towing Expertise Matters

Edmonton's freeze-thaw cycles create predictable roadside patterns. Winter cold-soak drains batteries; spring pothole season shreds tires on Highway 2, Highway 16, Anthony Henday Drive, Whitemud Drive, and Yellowhead Trail. A jump-start call in January is routine; a flat-tire service in April is almost guaranteed. Rural shoulders soften after spring runoff, trapping vehicles in mud where winch recovery pulls them free without bumper damage.

Winter also extends wait times. Drivers stranded on highways face wind and cold; staying inside the vehicle with hazards on is safest. Call (587) 400-2287 and confirm your location by road sign or kilometer marker. For collisions or unsafe-to-remain situations, 24/7 emergency response uses the same line. Car lockout service and fuel delivery complete the mobile menu. Every roadside call routes through one phone number across the Edmonton service area.

See all service areas
technician assisting driver on roadside

Common questions

Roadside Assistance FAQ, Answers Before You Call

What is covered, how one rig handles multiple service types, cost structure, arrival times and round-the-clock availability.

Roadside covers five mobile services: battery boost (including EV 12V), flat tire change with spare-swap or plug repair, non-destructive car lockout, gas/diesel/DEF fuel delivery, and winch recovery for ditches, snowbanks and soft ground. Each routes through the same phone line and gets the right rig for the call.
Yes. Edmonton Towing operators carry roadside kits for boost packs, tire tools and torque wrenches, soft-tool unlock equipment, fuel containers and winches. Most calls resolve on scene without a tow. If a deeper issue is found, the operator can pivot to a flatbed on the same call.
Roadside service in Alberta typically runs $80 to $150 per call, boost, tire change, unlock, fuel drop or winch, plus fuel cost when delivered. After-hours surcharge of $20 to $50 may apply between 10 PM and 6 AM. The phone operator quotes the full rate before sending the technician.
Edmonton core response runs 20 to 45 minutes; outer service cities like st. Albert, Spruce Grove and Leduc run 30 to 60 minutes depending on staging. After-hours and storm conditions may extend the window. The phone operator confirms the ETA on the call before sending the rig.
Yes. Battery boost, flat tire, lockout, fuel delivery and winch recovery run 24/7 across Edmonton and Edmonton, st. Albert, Sherwood Park, Spruce Grove and Leduc. Highway response covers major arteries like Highway 2, Highway 16, Anthony Henday Drive, Whitemud Drive, Yellowhead Trail any hour.

Trusted across the region

What roadside callers are saying.

★★★★★ 4.8 · 124 reviews on Google
Read all reviews →
★★★★★

Subaru Outback dead 12V at minus-twenty-five in our driveway, school morning. Edmonton Towing tech rolled up in 30 minutes, boosted clean, load-tested the battery and told me to plan a replacement.

B. M.
Edmonton
★★★★★

Toyota RAV4 hit a pothole on a city arterial at 7 AM and lost pressure fast. Tech swapped the donut in fifteen minutes flat and gave me a list of.

A. B.
Edmonton
★★★★★

Honda Pilot locked at a shopping centre with the keys inside and the kids tired in the back. Soft wedge, long-reach, doors open in under thirty minutes.

J. S.
Edmonton
★★★★★

Subaru Forester ran dry on a highway heading to the next city. Edmonton Towing fuel rig was there in 45 minutes with regular 87, engine fired up, the operator told me.

G. T.
Sherwood Park

Roadside Tips

Roadside Help Guide, Quick Reads Before the Tech Arrives

Short guides for the most common roadside calls, boost a battery, swap a flat, recover from a lockout, handle an empty tank, or get pulled out of a ditch in winter conditions.

All articles
tow truck operator shaking hands with a customer at an auto repair shop Driver's Guide

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What to verify before saving a tow company's number — 24/7 dispatch, fleet variety, licensing, transparent pricing, response times and red flags to avoid.

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Ready to help

Call (587) 400-2287 for 24/7 Roadside Assistance

Dead battery in a parkade, flat tire on a highway, locked-in keys at a shopping centre, dry tank on a major arterial, snowbank in a driveway. Edmonton Towing routes a mobile technician any hour across Edmonton and Edmonton, st. Albert, Sherwood Park, Spruce Grove and Leduc. Safety note: pull off the lane, hazards on, stay inside if traffic is heavy, and let the operator hear road noise to confirm location.

Free quote and arrival time before any work begins. Pricing varies by location, time of day and conditions.